FAQ

We're sorry buy you cannot just show up at one of our barns to decorate. We have thousands of people who come through our barn to volunteer. Please sign up ahead of time. More information is available if you click "VOLUNTEER TO DECORATE."

Due to insurance issues volunteers must be 13 years and older. No exceptions can be made.

You must work a full shift.

No, we do not accept request for specific floats.

You can check in at the volunteer coordinator table.

You should check in an hour prior to the start of your shift.

Depending on the building you are volunteering at parking varies. Rose Palace, located on Raymond Ave., parking is on the street. Rosemont Pavillion, located on Seco St., parking is in Rose Bowl parking lot I.

Yes, you can bring lunch if you can leave it in the car. We do not have storage areas and no food is allowed in either building.

All supplies needed for decoration are available at the float facility. However, if you have a pair of scissors that fit your hands perfectly, feel free to bring them. You may be doing a lot of cutting and we understand that some scissors just fit certain hands better than others.  (Phoenix cannot be responsible though for any scissors left behind or misplaced.)

Wear old but warm clothing and sturdy shoes with closed toe and heel.

Viewing is available from the Tournament of Roses during the week of December 26th. Please contact the Tournament of Roses regarding the dates, times and costs.

Tickets are available for purchase from Sharp Seating in Pasadena.

You can contact the Pasadena Visitor Bureau at (626)795-9311.

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